Fully Responsive

With Richer you do not need to worry about how your site will look on a party players screen. We cared about that for you and made our theme fully responsive. It means your website will automatically adapt to screen you.

Retina Ready

If you want your site to look same great on high resolution displays-Richer is a great choice! All of the included images here are 100% Ready for the Retina and will look fantastic on the devices like iPhone, iPad or MacBookPro Retina.

Tons of Shortcodes

There are so many shortcodes included in our theme, check out Shortcodes menu in our demo and see that! You will find anything you need to create your page layout from this variety of shortcodes.

Laboratory Software

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Crm Applications for Laboratory Sector

You can use SetXRM as CRM program exclusively applied on laboratory sector. You can add special modules for your exclusive needs on laboratory CRM application thanks to dynamic structure of our system.
You can manage your system in line with features stated in GENERAL CONDITIONS FOR EFFICIENCY OF EXPERIMENT AND CALIBRATIONS LABS – ISO 17025. CRM solutions for laboratory sector are generally listed below. Modules except the features on the list can be easily added to your system without requiring any additional payment thanks to dynamic structure of our SetXRM system.

Address Book
In the address book of general CRM, in addition to firms and people associated with the firm, authorities such as doctors and patients, hospitals, rehabilitation centers etc. in health sector can be saved hierarchically. In this way, doctors of a particular institution and patients of these doctors can be reported in a hierarchical structure.

Activity, Task and Appointment Tracking
Actions such as visits from your sales representative in your firm, meetings and calls can be saved on the basis of patients, doctors and institutions on the program. While entering visiting info to system, sector data can be saved and then reported in line with your needs. For example, these reports can consist of the number of visits your sales representative have performed on the bases of institutions and doctors, reason of visit etc.

Offer Module
Laboratory CRM offer management facilitates analysis of the offer on the basis of parameters and creating measurement offers. Using these parameter table records, fast offers can be created. Offer forms can be designed exclusively and dynamically for your company. These offer forms can be downloaded as Word and/or PDF on the system. In addition to this, they can be sent to customer via e-mail. Exclusive discounts as an offer record to the companies can be calculated in deference to cargo and commission costs.

Measurement planning:
Personnel planning can be done in accordance with offers given by the laboratory. With this planning, in addition to an increase in efficiency, business is done in line with the regulations.
Consumption Material module:
Stocks and control of consumption material used by laboratory can be tracked.
Sample module:
It is the module on which samples received by laboratory are registered.
Analysis records:
Analysis processes on samples created by the laboratory or by customers can be tracked and analyses records can be recorded.

Reports:
Analysis and measurement reports can be created.
Quality management system: (ISO 17025):
Activities for meeting the standard’s requirements and constant improvement such as personnel efficiency tracking, planning and application of education, control and management of documents, control of records, internal survey, review of management, device control, calibration and maintenance tracking, correcting activities, preventive activities are conducted.

Complaints and Opinions
Thanks to the API SetXRM system has, complaint and opinions coming from web site or social media can be automatically saved onto the system. Submission of other notifications into the system can be done manually or collectively added to the system via excel.
Complaints and opinions can be assigned a status and they can be taken into service via concerned departments (such as assigning someone else when sales representative is on a duty or sending a new product if there is a complaint about the product). By these methods, notifications of a representative, complaints about particular products and actions taken after these products can be reported.

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