SetXRM Marketing Module consists of all marketing functions you use for your company. With the developed module, you can create sub titles such as Possible Customer Management, Plain Campaign Management, Interactive Central Marketing, External List Management, Multiplex Management, Commercial Promotion Management, Social Media Management and Segmentation.
SetXRM Possible Customer management helps marketing managers who need to develop creating requests derive higher profits and provide integration between marketing, sales and pre-sales processes for visibility for opportunities and market information.
With SetXRM Plain Campaign Management, a new marketing space is created and submodules such as marketing plan, marketing calendar, customer segmentation, personal e-mails, external list management, campaign management, campaign analysis respectively.
SetXRM Interactive Central Marketing Module enables you to manage telemarketing and telesales operations. With SetXRM, you have a collaboration and communication platform for telesales, telemarketing, customer relations and support. Whatever the method your customers communicate with you is, your operators (agents) will meet their demands in shortest time possible and with consistency. As SetXRM interaction center enables its managers and operators to access all customer interactions, you can make customers’ gain and longtime business goals with customers compatible with your company’s income and expense goals.
For SetXRM External List Management, data obtained from external sources (such as business partners, marketing companies, previous activity and opportunity lists, questionnaires) are separated into segments and thus this data helps creating opportunities via telemarketing in line with goals. The success performance is measured on the rate of turning the opportunities into sales or agreements.
SetXRM Multiplex Management is done via today’s marketing tools and these tools can be managed under just one module. These modules are internet, mobile devices, TV, social media, magazines and newspapers, vendors, chain stores, self-service kiosks, call centers and business partners.