Fully Responsive

With Richer you do not need to worry about how your site will look on a party players screen. We cared about that for you and made our theme fully responsive. It means your website will automatically adapt to screen you.

Retina Ready

If you want your site to look same great on high resolution displays-Richer is a great choice! All of the included images here are 100% Ready for the Retina and will look fantastic on the devices like iPhone, iPad or MacBookPro Retina.

Tons of Shortcodes

There are so many shortcodes included in our theme, check out Shortcodes menu in our demo and see that! You will find anything you need to create your page layout from this variety of shortcodes.

WHAT IS XRM?

XRM NEDİR

WHAT IS XRM?

Companies which use CRM aim to manage customer relations. System only allows this management on basic records on the basis of customer, activity, appointment and offer. But the sector in which the company is established requires management of special relations of work or workflow exclusive to the company. XRM provides solutions on this matter. With XRM, you can not only manage customer relations, but you can also manage all relations within a company effectively.
Using XRM instead of CRM is because while CRM is only about customer management (C stands for the word “Customer”), XRM allows extended relations management. (X stands for the words “Extended” or “Any”)
You can see the main differences between CRM and XRM systems on the table below

 

CRM XRM
Description C: Sales, services and marketing activities management which focuses on customer data X: Management of all units within a company using all data of company effectively
Used by whom? Sales, Marketing and Service Departments All departments within the company
What it manages Customer Relations All Relations
What it tracks Activities and tasks etc. of customers All activities of all records (X)
What it provides Customer Oriented Analysis (C) Analysis of customer and other relations (X)

When we take the competitive business environment of today into account, customer relations manager seems insufficient.
Companies which use CRM need to adapt their workflow to CRM structure and CRM projects often fail for many companies. When compared to CRM, XRM includes customer relations, marketing, service and sales departments and all other departments within a company.

After active use, the reports XRM is going to create will not only belong to those three departments, but they belong to all company, thus they are more efficient.

Please contact us for detailed information on XRM to see how we may help you.

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