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We evaluated different CRM systems, including international platforms. However, we chose SetXRM because its interface is simpler and easier to use than the others.

With SetXRM, we can manage our customer relations more efficiently. We keep all information about our customers on record, and any of our staff can access it from anywhere and add new entries. Unlike other systems that only offer CSV, we can also download all of our records as Excel, whenever and wherever we want. We report on our meetings with customers and use these reports both to evaluate staff performance and to plan our next activities.

With features such as task assignment, invoice recording, chat and e-mail, the system is much more than just a simple CRM software.

— Zeynep TEKİN, Support Specialist